Quality Management
X470.9 (2 semester units in Business Administration)
30 pdu: PMI provider #1173
A requirement in the Certificate Program in Project ManagementThis comprehensive overview of quality management provides an opportunity to develop an understanding of the philosophies and strategies of prominent quality authorities. Participants explore alternative courses of action for effectively implementing a management improvement program.
Prerequisite: Project Management X470.
Click below for sections, start dates, locations, instructors,
and to enroll.
Tues. May 20, Online
MURRAY R. MILLET, M.B.A., M.S.E.E., is a management consultant with his own company, M.R. Millet & Associates, Los Angeles. He has a career background in electronic engineering and technical management, and his consulting fields now include organizational, operations, and quality management.
- Online course: Internet access required
- May 20 to Aug. 12
- $700 (EDP 844217)
Enroll
Textbook(s) for this course:
A Guide to the Project Management Body of Knowledge
Author: Project Management Institute
Publisher: Project Management Institute, Inc
Edition: 3rd
Publication Year: 2004
ISBN: 193069945X
AND
Managing Project Quality
Author: Timothy J. Kloppenborg and Joseph A. Petrick
Publisher: Management Concepts, Inc.
Publication Year: 2002
ISBN: 1567261418
AND
Managing Quality: Integrating the Supply Chain
Author: S. Thomas Foster
Publisher: Prentice Hall
Edition: 3rd
Publication Year: 2007
ISBN: 0131791141
Thurs. June 12, Redwood City
DOUG HAWLEY, M.B.A., Honored Instructor for 2007, is northwestern regional manager for ESCO Electronics Corporation. He has managed operations, finance, and marketing for companies including Ford Motor, Scott Paper, Wells Fargo, and Emerson Electric, and for the U.S. Navy. He is a member of the American Society for Quality and the Association for Quality and Participation, and serves on the Governor's Task Force on Quality Government.
PATRICIA RICHARDSON, M.B.A., has a master's in business administration and a Bachelor of Science in industrial engineering. She is also PMP-certified from Project Management Institute. She has a diverse technical and business background across many industries (financial services, technology, healthcare and biotechnology) that includes re-engineering business and technical processes, strategic planning, P&L management, various quality training and team development/training, standards implementation, and sales development. She is also a certified Six Sigma Master Black Belt and Black Belt.
- 10 meetings
- June 12 to Aug. 14: Thurs., 6:30-9:30 pm
- Redwood City: Room 12, Peninsula Center, 1991 Broadway
- $625 (EDP 304881)
Enroll
Textbook(s) for this course:
A Guide to Project Management Body of Knowledge
Author: Project Management Institute
Publisher: Project Management Institute, Inc
Edition: 3rd
Publication Year: 2004
ISBN: 193069945X
AND
People Patterns: A Modern Guide to the Four Temperaments
Author: Stephen Montgomery, Ph.D
Publisher: Archer Publications
Edition: First
Publication Year: 2002
ISBN: 1-885705-03-4
AND
The Team Handbook
Author: Peter R. Scholtes, Brian L. Joiner, Barbar J. Streibel
Publisher: Oriel Inc
Edition: 3rd
Publication Year: 2003
ISBN: 1-884731-26-0
Sat. July 26, Berkeley
TOM MITCHELL, M.B.A., is a business effectiveness consultant with more than 20 years of experience, specializing in process optimization. His areas of expertise include application of total quality management, team building, change management, and project management. Organizations he has worked with include AT&T, Language Line, Lucent, Sun Microsystems, Sodexho-Marriott, and All Saints Healthcare System.
- 5 meetings
- July 26 to Aug. 23: Sat., 9 am-4 pm
- Berkeley: 220 Wheeler Hall, UC campus
- $625 (EDP 314393)
Enroll
Textbook(s) for this course:
Quality Management
Author: David L. Goetsch & Stanley B. Davis
Publisher: Pearson: Prentice Hall
Edition: 5th
Publication Year: 2006
ISBN: 0131189298
AND
The Memory Jogger II
Author: Michael Brassard and Diane Ritter
Publisher: Project Management Institute
Publication Year: 1994
ISBN: 1879364441
Sections closed for enrollment
Wed. March 12, Redwood City
DOUG HAWLEY, M.B.A., Honored Instructor for 2007, is northwestern regional manager for ESCO Electronics Corporation. He has managed operations, finance, and marketing for companies including Ford Motor, Scott Paper, Wells Fargo, and Emerson Electric, and for the U.S. Navy. He is a member of the American Society for Quality and the Association for Quality and Participation, and serves on the Governor's Task Force on Quality Government.
PATRICIA RICHARDSON, M.B.A., has a master's in business administration and a Bachelor of Science in industrial engineering. She is also PMP-certified from Project Management Institute. She has a diverse technical and business background across many industries (financial services, technology, healthcare and biotechnology) that includes re-engineering business and technical processes, strategic planning, P&L management, various quality training and team development/training, standards implementation, and sales development. She is also a certified Six Sigma Master Black Belt and Black Belt.
- 10 meetings
- March 12 to May 14: Wed., 6:30-9:30 pm
- Redwood City: Room 7, Peninsula Center, 1991 Broadway
- $625 (EDP 313429)
Sat. April 19, San Francisco
DOUG HAWLEY, M.B.A., Honored Instructor for 2007, is northwestern regional manager for ESCO Electronics Corporation. He has managed operations, finance, and marketing for companies including Ford Motor, Scott Paper, Wells Fargo, and Emerson Electric, and for the U.S. Navy. He is a member of the American Society for Quality and the Association for Quality and Participation, and serves on the Governor's Task Force on Quality Government.
- 5 meetings
- April 19 to May 17: Sat., 9 am-5 pm
- San Francisco: Room 807, UC Berkeley Extension Downtown Center, 425 Market St., 8th Floor (enter on Fremont St.)
- $625 (EDP 313437)
Courses begin every month. A new edition of our catalog is published
three times a year in early April, July and December.