Best Practices in Negotiation
(0.8 ceu)
Have you ever concluded a negotiation and felt you sold yourself short?
Have you ever purchased goods and services for your company or employer and felt that you were out of your depth, that your counterpart was more poised, more effective, and better trained than you were?
If you negotiate for a company or your own small business, or you simply want to make your financial resources work harder and go farther, this seminar is for you. Learn in one day how to recognize your counterpart's tactics, how to counter them effectively, and how to launch your own successful strategies.
Click below for sections, start dates, locations, instructors,
and to enroll.
Fri. June 6, San Francisco
GARY S. GOODMAN, Ph.D., J.D., M.B.A., president, Customersatisfaction.com, and The Goodman Organization, Inc., is the best-selling author of 12 books, including Monitoring, Measuring and Managing Customer Service, and Please Don’t Shoot The Messenger! With more than a thousand articles to his credit, his seminars and training programs are sponsored internationally and he is a top-rated faculty member at more than 40 universities. He is an expert guest on numerous radio and TV stations internationally, including CNBC, and is quoted in prominent publications such as Business Week and The Wall Street Journal. Dynamic, experienced, and lots of fun, Goodman brings more than two decades of solid sales, management, customer service, and consulting experience to the table, along with the best academic preparation and credentials in the speaking and training industry. Holder of five degrees, including a Ph.D. from the Annenberg School for Communication at USC, an M.B.A. from the Peter F. Drucker School of Management, and a law degree from Loyola, his clients include several Fortune 1000 companies along with successful family owned and operated firms across America. Much more than a “talking head,” Goodman is a top mind that you’ll enjoy working with and putting to use.
- 1 meeting
- June 6: Fri., 8:30 am-5:30 pm
- San Francisco: Room 805, UC Berkeley Extension Downtown Center, 425 Market St., 8th Floor (enter on Fremont St.)
- $395 (EDP 304907)
Enroll
Textbook(s) for this course:
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